By using or visiting website, mobile applications, software, data feeds, and services provided to you
) you signify your agreement to these terms and conditions (the
these terms, please do not use the Service.
Welcome to HomeBazaar.com!
We are a digital real estate advertising / marketing and information
services platform connecting people with the real estate market. HomeBazaar.com
and our subsidiaries
and affiliates (collectively the “Company” or
) provide you with access to a
variety of services, including but not limited to the www.HomeBazaar.com
the products and services available through our Website (collectively the
). The Website is
owned and operated by FANM Property Services Pvt Ltd, a company incorporated under the laws of
2000 and rules there under as applicable and the amended provisions pertaining to electronic records
in various statutes as amended by the Information Technology Act, 2000. These
constitute an electronic record within the meaning of the applicable law. This electronic record is
generated by a computer system and does not require any physical or digital signatures.
To whom does this policy apply
Some parts of this Policy are directed at specific types of people. We use some special terminology to
refer to them, which we define below. This Policy applies to everyone who uses our Services, but
sometimes we direct parts of it toward particular groups of users.
are everyone who uses our Services.
Real Estate Professionals (REPs):
Real Estate Professionals,
are users who have
created accounts (free or paid) with us to sell or rent real estate, avail our advertising services, and
avail our other Services that we direct towards the professional real estate community. REPs include
landlords, agents, developers, institutional property consultants, mortgage professionals and other
What information do we collect, and where do we get it from
We collect information from everyone who uses our Services: Like many online services, we use
technologies like session and persistent cookies, web beacons (tiny image files on web pages that
communicate information about the page viewer to the beacon owner), log data, and third-party
analytics services to collect and analyze information about all users of our Services This includes things
like User search preferences, interaction with ads on our Services, and location.
Our servers automatically record information (
) created by your use of the Services. Log
Data may include information such as your IP address, browser type, operating system, the referring
web page, pages visited, location, your mobile carrier, device, search terms, and cookie information.
We receive Log Data when you interact with our Services, for example, when you visit our Website and
/ or Mobile App, sign into our Services, or interact with our email notifications. We use Log Data to
provide our Services and to measure, customize, and improve them, as well as collect and use them in
the aggregate. This policy does not apply to, nor do we take any responsibility for any information that
is collected by any third party either using the Services or through any links on the Website and / or
Mobile App or through any of the advertisements.
Cookies are small data files that we transfer to your computer. We use "session" cookies to keep you
logged in while you use our Services, to better understand how you interact with our Services, and to
monitor aggregate usage and web traffic information on our Services. We use "persistent" cookies to
recognize you each time you return to our Services. For example, we create a persistent cookie that
includes some basic information about you, like your most recent search and whether an agent
responded to a query you sent using HomeBazaar.com
's Services. We use this persistent cookie to
remember your preferences and, if you create an account, to make your user experience consistent
after you register.
Most internet browsers automatically accept cookies, but you can change your settings or use third-
can also use your browser settings or other tools to delete cookies you already have. Please be aware
that some parts of our Services may not work for you if you disable cookies.
Information we collect from REPs:
If you create a REP account with us, whether as a landlord,
agent, developer or other service provider, we will ask you to provide certain information in order to
set up your account. We ask all REPs to provide details including but not limited to your name, your
company name (if available), phone number, email address and details of the property to be uploaded
on the Website etc. If you create a paid REP account and become a subscriber, we require you to
submit all of the information including but not limited to as required from landlords and agents as well
as a description of your campaign and/or your property details. We will also collect financial data like
credit card information and billing addresses from subscribers, so that we can process the billing as per
the choice of your product and services you subscribe. A HomeBazaar.com
representative may call you
to verify your information.
Additional information about you that we obtain from third parties: We may sometimes obtain
information about you from third parties and use it to serve you better. For example, our partners may
help us provide predictions of your income range and how likely you may be to purchase a home. We
will share this augmented data only with selected REPs (subscribers) who you choose to share
information with by contacting them through the HomeBazaar.com
If you provide location information (like a ZIP code, street address, or even just a
city) during the registration process or at any other time via your account settings, we will store that
information and associate it with your account. We may use and store information about your location
to provide localized features, to analyze our Services with the help of third-party analytics services, to
provide you with relevant advertising and marketing recommendations, and otherwise to improve and
customize our Services.
Why we collect information from you
Services Description: HomeBazaar.com
- Help you find the most relevant information for your situation by customizing our Services to optimize
- Keep you connected with HomeBazaar.com across the internet and update you with residential real
estate-related news and information; and
- Put you in touch with the right people to sell, buy, rent, or research residential real estate, obtain a
mortgage, avail related services and to optimize the information we share with those parties to initiate
a productive and efficient relationship.
attempts to be as accurate as possible. However,
does not warrant that descriptions of or content of this site is accurate, complete,
reliable, current, or error-free. Also, your access to the Services may also be occasionally suspended or
restricted to allow for repairs, maintenance, or the introduction of new facilities or at any time without
prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
provides links to other sites over which HomeBazaar.com
has no control.
is not responsible for the availability of such external sites or resources and does not
endorse and is not responsible or liable for any content, advertising, products or other material on or
available from such sites or resources.
From time to time, we share the information of those who access our Services with the other reputable
organizations whose products or services we think you might find interesting and suits to your
requirements. If you do not want us to share your information with other companies or organizations,
please let us know by emailing us at support@HomeBazaar.com
Persons who supply us with their telephone numbers on-line may receive telephone calls or text
messages from us with information regarding new products or services or upcoming events. You
hereby give specific consent to receive the telephone calls or text messages related to our Services
and waive the DND registry in case you have subscribed to the same. If you do not wish to receive
such telephone calls or text messages, please let us know by e-mailing us
With respect to Ad servers:
To try and bring you offers that are of interest to you, we have
relationships with other companies to whom we allow to place ads on our Website and Mobile App. As a
result of your visit to our Website and / or Mobile App, ad server companies may collect information
such as your domain type, your IP address and clickstream information.
Direct contact with REP:
If you fill out a form to contact a REP (or use any other contact forms
available on our Services) or call a REP via our Services, we may share personally identifiable
information that you share with us and information about your use of our Services with the party you
wanted to contact. This may include data you input such as home search criteria or Log Data that we
collect as you use the Services. If a REP wants to contact you based on the anonymized profile of
pages you visited, we will contact you to see if we can make that connection.
Sometimes, if we are working with a third party to improve the quality of connect we provide to our
subscriber REPs, we may provide that third party with additional but limited personally identifiable
information for the sole purpose of their carrying out their duty to us. By sharing the information, you
agree to share your details to a third party also.
If you request a mortgage quote using our services, you authorize us to share
the personally identifiable information necessary for our partners to deliver the service. They are not
permitted to use the information for any other purpose.
If you use our user-generated content services, like posting a question,
answer or blog on our Website and / or Mobile App, you should be aware that any personally
identifiable information you submit there can be read, collected, or used by other users and could be
used to send you unsolicited messages. We are not responsible for the personally identifiable
information you choose to submit in these forums. Further we are also not responsible for the
comments or remarks posted by users in those forums etc. and therefore recommend you to perform
your own diligence before relying on any such information.
If you are a verified rights owner and want to report a listing issue, you may
Representations and Warranties by REPs
By registering and/or listing any properties on our Website and / or Mobile App, each REPs represents
and warrants that:
(a) the REPs have all rights to list the said properties on the Website and / or Mobile App, and by
doing so, the REPs are not violating or infringing upon the rights (including the intellectual property
rights) of any other person and any applicable laws;
(b) REPs are complying with all the regulatory requirements including the provisions of Real
Estate (Regulation and Development) Act 2016 in regard to the services / products they are offering
via this platform and the listings / advertisements they are posting on this platform;
(c) all the details of the properties listed on the Platform, shared by the REPs, are current, up-to-
date and accurate, including the location, property specifications and price; and
(d) by listing the properties on the Website and / or Mobile App, the REPs are granting all such
rights to HomeBazaar.com
to authorise HomeBazaar.com
to use and/or share such listing details in
any manner, including on any other websites, platforms etc. of HomeBazaar.com
or any associate or
Disclaimers related to completeness and authenticity of the content / listings
1. The user should conduct checks and establish authenticity of any property, or project, its title,
built up area, suitability for buying / renting in a form and manner deemed appropriate at his or
being an advertising platform does not and cannot validate the authenticity of
content in its Services. A lot of content is uploaded by the advertiser and we do not filter or
verify the same. If a complaint is made, we will take remedial measures.
3. Certain points to bear in mind:
1. Conduct a comprehensive check of ownership to verify owners' / landlords’ credentials.
2. Visit the project site/property personally, to ensure that the seller’s / landlord’s claim is
genuine and that the property is not an 'imaginary' one.
3. Beware of false title documents. Loans may have been secured against properties that
may be disputed or have remained vacant for long.
4. We strongly recommend that proper due diligence on the property is conducted prior to
entering into a transaction related to a real estate.
5. It should be independently ensured by the User whether the seller is complying with the
provisions of Real Estate (Regulation and Development) Act 2016 and its
the relevant property or project.
”) and is in no way facilitating, negotiating or assisting in the sales between you and the
developer. While displaying this information on our Website / Mobile App, HomeBazaar.com
relying on the information as provided by the Developer of such Project. Before making any
decision please ensure to validate all the information and go through the terms and conditions
as included in the documents. Further:
1. While reasonable efforts are being made to ensure the meaningful information being displayed
by the REPs and the same being asked to be updated by REPs on regular intervals, there is a
possibility that the information displayed may not be current and complete;
2. The pictures / photos shown here include artist’s impression of the Project. The actual
properties may vary from such representations;
3. Users should verify the completeness and accuracy of all such information from the RERA
website, as may be applicable, of respective States where the Project is registered.
does not, by any means, verify, validate, endorse or promote the compliance
of a specific Project with the RERA regulations. Please make sure you verify all the details
independently from the REPs or from the RERA website before making any decision in relation
to the purchase of the properties.
There is also a lot of information displayed on the platform which is neither an advertisement / listing
as provided by REPs and is collated by our research team from the publically available information and
is meant to be a tool for the Users’ own research and awareness about real estate market. While
reasonable efforts are being made to ensure the completeness of such information being displayed
here and the same being updated on regular intervals by our research team, there is a possibility that
the information displayed is not current and complete. This information shall in no way be considered
as an advertisement or offer to sale from any REPs or HomeBazaar.com
neither be responsible nor liable for any inaccuracy in the information provided here and therefore the
Users are requested to independently validate the information from the respective developers before
making their decision for purchase of properties. HomeBazaar.com
, its directors, employees, agents
and other representatives shall not be liable for any action taken, cost / expenses / losses incurred, by
you, based on the information given on the portal.
Copyright and Trademark Policy:
All content included in our Services, such as text, graphics, logos,
button icons, images, clips, digital downloads, data compilations, and software, is the property of the
Company, its Users and its content suppliers and protected by copyright laws. All software used on this
Website and Mobile App is the property of the Company.
All other trademarks not owned by Company that appear on this site are the property of their
respective owners, who may or may not be affiliated with, connected to, or sponsored by
or its affiliates.
If you are a verified rights owner and want to report a listing issue, you may
The accuracy and confidentiality of your account information is your responsibility: You are responsible
for maintaining the secrecy and accuracy of your password, email address, and other account
information at all times. We recommend a strong password that you do not use with other services.
We are not responsible for personal data transmitted to a third party as a result of an incorrect email
address or loss of passwords from you.
Our Website may contain links to other websites. When you click on one of
these links, you are navigating to another website. We do not accept liability for misuse of any
information by any website controller to which we may link. We also do not have any responsibility of
liability for the content on websites that use the HomeBazaar.com
search functionality. We encourage
you to read the privacy statements of these websites, which may differ from ours.
Home Loan services:
If you express interest for obtaining a home loan, you authorize us to share the
personally identifiable information necessary for our partner Banks to call, email, or SMS you with
reference to the home loan interest. This consent will supersede any registration for any Do Not Call
(DNC) / National Do Not Call (NDNC)
Sale/Merger: Information about our Users and our Website / Mobile App is a business asset of
. Consequently, information about our Users, including personal information, will be
disclosed as part of any merger or acquisition, creation of a separate business to provide the Website,
our Services or fulfill products, sale or pledge of company assets as well as in the event of an
insolvency, bankruptcy or receivership in which personal information would be transferred as one of
the business assets of the company
Indemnification and Limitation of Liability:
Each User agrees to indemnify, defend and hold
harmless the Company and its affiliates including but not limited to its (and its affiliates’) officers,
directors, consultants, agents and employees (“Indemnities
”) from and against any and all losses,
liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in
connection therewith and interest chargeable thereon) asserted against or incurred by the Indemnities
that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any
representation, warranty, covenant or agreement made or obligation to be performed by such User
against any claims made by any third party due to, or arising out of, or in connection with, such User’s
rights of another, including any intellectual property rights.
In no event shall the Indemnities, be liable to the Users or any third party for any special, incidental,
indirect, consequential or punitive damages whatsoever, including those resulting from loss of use,
data or profits, whether or not foreseeable or whether or not the Company has been advised of the
possibility of such damages, arising out of or in connection with (i) User’s use of or access to the
Website, Services or materials on the Website; or (ii) services provided by any Registered Service
The limitations and exclusions in this Section apply to the maximum extent permitted by applicable
Amendment to the Terms of Service:
We reserve the right, at our sole discretion, to change,
continued use of the Services following the posting of changes will mean that you accept and agree to
If any dispute arises between a user/users and HomeBazaar.com
arising out of use of the
Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach
of any provision of these terms and conditions, the dispute shall be referred to a sole Arbitrator who
shall be an independent and neutral third party identified by HomeBazaar.com
. Decision of the
Arbitrator shall be final and binding on both the parties to the dispute. The place of arbitration shall be
Gurgaon, Haryana. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.
Grievance Redressal Mechanism:
Any complaints, abuse or concerns with regards to content and or
comment or breach of these terms shall be immediately informed to the Grievance Officer through
email on the following email Id support@HomeBazaar.com
. Any grievance so received by the Company
shall be resolved within the best possible time.
HomeBazaar.com (Owner) Terms and Conditions
1. Your subscription is subject to the below terms and conditions:
1. In consideration of the fee received, Company shall provide access of the lead/s who
qualify for your listings along with certain other deliverables as mutually decided
between the parties.
2. Units listed by a you shall be listed on the Platform and be visible to a User on the basis
of the Filters applied by the User. You agree that certain Units may not be visible as
Preferential Slots if Filters are applied by Users. You acknowledge that Company does
not have any control over the Filters applied by theUser
3. For the purposes of this subscription, you acknowledge that Company may request for
and host all or any of the following information in relation to a Unit:
1. The total carpet and built up area of the Unit in square foot.
2. Price per square foot.
3. Exact geographical location and postal address.
4. Any other data that Company may require to list the Unit.
2. Company shall make its best endeavors to host information and display results for each Unit
uploaded by you during the Term within the Preferential Slot. However,Company shall not be
liable and does not guarantee or commit any of the following to you:
1. Any minimum number of Leads generated as a result of subscription
2. Any order of display of Units that may be part of the Preferential Slots.
3. Company maintains a software to track the total number of Units hosted on its Platform and the
total visibility generated for a Unit. Company uses this pre existing preferences for listing with
or without the application of any Filters. In the event of any dispute as to the above, the data
and search results as recorded in the aforesaid software shall be final and binding upon the
Parties. You expressly waive its rights to challenge in any manner whatsoever or to protest
against the results of such software.
4. You hereby confirm that you will comply with all applicable laws while uploading the listings on
the website. Further you hereby confirm that you have all the rights to upload the listing and /
or content posted on the site and it’s not in violation of any of the laws as may be applicable at
5. In case of any breach of any terms and conditions, you agree to indemnify the Company and its
employees and officers against any and all liabilities, losses or damages arising from such
6. The Intellectual Property created by the Company with respect to the listings so created shall
remain with the Company.
7. Company shall reserve the exclusive right to cancel any content whatsoever from being
published or reflected on its website or in any other mode.
Refund and Cancellation
1. The package shall only be for a single duration without providing for any gap in between.
Therefore, no cancellation/termination is allowed once the package has been activated
2. In case the package is not activated within one month of receipt of payment either due to a
request by the customer or due to any delay on the part of customer, the order shall be treated
as cancelled and the Company shall not be required to refund the payment against such
3. Once the package has gone live on the company website, the customer cannot ask for
cancellation and no refund shall be processed against such cancellation
4. Refund, if any, will be at the sole discretion of the Company only. The decision of the Company
shall be final and binding.